FAQs

FAQs

Why do you need a list of my medications?

Since medications affect body chemistry, so they have the potential to influence and affect certain skin conditions. Also, we want to be sure to not prescribe any medications that are contraindications with your current medications.

Where is the Wasatch Dermatology office located?

Our office address is 5734 South 1475 East, South Ogden, UT 84403. You can find us on Google Maps. and on our Contact page.

How much does it cost to see the doctor?

The charges for professional services will vary visit to visit based on the type of treatment provided. Specific dollar figures depend on the examination, diagnosis, and type of treatment needed.

Does the doctor see children?

Yes. Because skin conditions affect people of all ages, the Wasatch Deratology team is trained not just to treat adults, but also the skin, hair, and nail problems that affect children.

Will the doctor address all my concerns during my appointment?

Depending on your particular situation, the doctor may not be able to treat all of your needs in a single visit. You can schedule a consultation to determine the required length of your treatment plan.

Why are new-patient appointments longer than subsequent visits?

During a new-patient visit, we need to gather information about your personal and medical history—information that we won’t have to gather during subsequent appointments. Also, new patients frequently haven’t had a full skin exam in quite some time. Together, these make the first visit more comprehensive.

How much time will my visit take?

The exact time an appointment will require depends on your individual needs, condition, concerns, and other factors. Because of this variability, the length of appointments is different from person-to-person, and visit-to-visit. However, first appointments are longer than subsequent visits so that we can gather all the information, get to know you, and perform a full exam.

Will I be responsible for a copayment on every visit to the office?

Generally, yes, if you have an insurance plan that requires copays. Unlike primary care, dermatology doesn’t have a “preventive care” exclusion for copays. Cosmetic services are elective treatments, and therefore they are not covered by insurance.

Do I need a referral?

If you are covered by an insurance plan that requires a referral prior authorization, you must obtain the prior authorization and referral from the referring provider. If you don’t obtain prior authorization, you could be held responsible for the entire bill. Refer to your insurance plan’s details or call you insurance company with any questions.

What should I bring to my initial appointment?

To make your first visit with Wasatch Dermatology as easy as possible, please print and complete all of the forms in the New Patient Packet. You’ll also need your current insurance card, photo identification, co-payment, referral form (if required), a list of all medications you are currently taking, and past medical and surgical history.

When you schedule your first appointment, one of our team members will explain what you can expect from your first visit and what you need to bring. We’re happy to answer any questions you may have and look forward to seeing you in the office.

About Insurance

Why didn’t my insurance pay anything on my bill?

If you’ve found that your insurance didn’t pay anything on your bill, we recommend you contact your insurance company. However, if you have your Explanation of Benefits (EOB), refer to that first. It’s also wise to check with your insurer in advance of treatment to verify how they will process payment. If you elect to receive cosmetic services, they will not be applicable for insurance coverage.

How much of my bill will my insurance pay?

Your coverage through your insurance plan is specific to you and depends on many factors including your deductible, copays, coinsurance, and other more. Contact your insurance plan directly for information on your specific coverage and responsibilities. This does not apply to cosmetic dermatology, as this payment is the responsibility of the patient.

Will you file my insurance claim for me?

If Wasatch Dermatology is under contract with your insurance carrier, our team will file the claim on your behalf.

Will my insurance plan cover my treatment and any tests that I need?

Treatment coverage depends on your insurance plan and the services you are seeking. Once your treatment plan is outlined, we can conduct an insurance pre-authorization to help determine what is or isn’t covered. Coverage and patient financial responsibility varies from one insurance plan to another. Contact your insurance carrier directly for more information.

Do you accept my insurance?

Wasatch Dermatology accepts most insurance plans for medical and surgical dermatology services. You can find a list of the plans we accept on our Insurance page. However, the patient is responsible for ensuring that Wasatch Dermatology is covered by their plan. Some plans have a limited provider network. Contact your plan if its network is limited. Please call if you have questions, 801-475-5210.

About Your Dermatology Team

What are physician assistants? What treatment can they provide?

A physician assistant (PA) is also a type of “physician extender,” a high-level medical practitioner with advanced clinical capabilities. PAs are educated at the graduate level to diagnose, prescribe, and treat patients as part of a physician-led team. PAs are trained to take patients’ medical histories, conduct physical examinations, order and interpret diagnostic tests, and formulate diagnoses and management plans. They also prescribe medications, counsel patients and assist in surgery.

What are nurse practitioners? What treatment can they provide?

Nurse practitioners (NPs) are “physician extenders,” high-level healthcare professionals with advanced clinical training. NPs must complete a master’s or doctoral degree program and undergo rigorous national certification, periodic peer review and clinical outcome evaluations. They also adhere to a code for ethical practices and provide a wide range of healthcare services, including:

  • Ordering, performing, and interpreting diagnostic tests, such as lab work and x-rays
  • Diagnosing and treating health conditions
  • Prescribing medications and other treatments
  • Managing patients’ overall care
  • Educating patients on disease prevention and positive health and lifestyle choices

Who provides cosmetic services?

The cosmetic dermatology team is composed of our Master Esthetician and CoolSculpting Specialist. These providers receive advanced training in their respective areas of expertise, and they are the most competent individuals to offer esthetic treatments.

What is the doctor’s specialty?

Wasatch Dermatology’s doctors have medical and surgical qualifications, specializing in the treatment of all disorders of the skin, scalp, hair and nails.

About Skin Health

How do you treat warts and will they come back?

Warts are notoriously difficult to treat with 100% success and almost always require several treatments. Treatment duration varies from patient to patient – there is no set time in which warts resolve. Warts are treated in several ways, for example by freezing or with an acid. There is no guarantee the wart will be gone forever, but we are proud of our success in treating this particular skin disorder.

What is the least expensive and best anti-aging product for the skin?

Sun block with a moisturizer is the most recommended product for this, but we can provide a customized regimen with an in-office analysis of your skin.

At what age should I get a skin check?

It is never too early to get a skin check, even if you don’t have any specific concerns. It is always good to have a dermatologist look for issues you may not be aware of.

How often should I have a full-body skin check?

If you have no history of skin cancer, annual skin checks are recommended. If you do have a history of skin cancer, get a skin check every 6 months.

How long will it take for my acne to improve?

While everyone is unique, plan on at least four months. It will be a gradual improvement.